EASYPAY FINANCE DUVERA DRIVERS
EASYPAY FINANCE DUVERA FULL

This isn’t the first time EasyPay Finance has been accused by consumers and advocates of poor business practices.

EASYPAY FINANCE DUVERA FULL

TBC is not a partner with EasyPay.”Ĭonsumer Reports didn’t receive comments from Grease Monkey’s parent company, Full Speed Automotive from Icahn Automotive, the parent company of AAMCO and Precision Tune Autocare or from Driven Brands, the parent company of Meineke. The franchisees own and operate their business and, as such, do not need the approval of Midas, Big O, or TBC to offer secondary financing through EasyPay. EasyPay Finance is one financing source some franchisees choose to make available to their customers. “A typical franchisee provides several financing options to ensure it can assist all customers, regardless of income or credit status, with their automotive needs. “All of the Midas locations and most of the Big O locations are independently owned and operated by Midas and Big O franchisees,” says Jonelle Compiani, a spokesperson for TBC Corporation, which is the brands’ parent company. JLI has no knowledge of any of its Jiffy Lube franchisees working with EasyPay Finance.” However, she went on to say that “Jiffy Lube service centers are independently owned and operated by third-party franchisees, who establish relationships with a variety of different vendors. In response to the allegations, Jennifer Friedmann, a spokesperson for Jiffy Lube International and its parent company, Shell, says the companies have no relationship with EasyPay Finance. “Auto repair shops throughout the country, including major auto repair companies, are steering struggling consumers into deceptive, high-cost loans with lasting impacts, including credit report harm and debt collection harassment,” says Rachel Gittleman, financial services outreach manager at Consumer Federation of America. and they refuse to honor the 90 same as cash.”Ī company response listed on this complaint says: “Company believes it acted appropriately as authorized by contractor law.”Ĭomplaints on the CFPB database aren’t verified, but there are many similar complaints on the site, as well as on the Better Business Bureau Site, Yelp, and consumer complaint site Ripoff Report.

I have talked to three different people at . . . I knew nothing about the input error and have tried to correct it. “I also have two receipts showing that he had the correct debit card number because he used it to charge a deposit and to run the application fee. “He told me he already had my correct debit card number because I gave it to him to pay for the application fee,” says the 2018 complaint. One complaint on the Consumer Financial Protection Bureau’s database describes how payment issues due to an alleged clerical error invalidated the 90-day interest-free deal-regardless of good-faith efforts by the consumer to clarify the issue. However, consumer complaints against EasyPay Finance and its parent company Duvera Billing Services, LLC, based in Vista, Calif., allege that the company makes it almost impossible for consumers to pay off the loans in time and that the company charged consumers unexpected fees or interest. Rather than lose a customer who can’t afford a repair-or who doesn’t qualify for traditional credit-the auto repair shops partner with EasyPay Finance offering an additional come-on: The loan is interest-free if it’s paid within 90 days. “Loans at 189 percent are illegal in most states, but TAB Bank is helping EasyPay Finance evade those laws and multiply the pain of an expensive car repair,” says Lauren Saunders, associate director at the National Consumer Law Center. The consumer advocates say that questionable business practices by EasyPay Finance and high interest rates make those payments even worse.

EASYPAY FINANCE DUVERA DRIVERS

drivers isn’t able to pay the average $500 to $600 cost, according to a 2017 survey by the AAA automotive group. In this case, the auto repair shops are offering the loans through EasyPay Finance, which runs the loans through Transportation Alliance Bank (TAB,) based in Ogden, Utah, where high-interest rate-caps don’t exist.Įmergency auto repairs can be expensive. This practice, known as “rent-a-bank,” exists in a legal gray area.

While most states have interest-rate limits to stop lending practices such as this, a company can evade state regulations by teaming up with a bank in a state where no such rate-cap laws exist. Auto repair shops affiliated with well-known brands-including AAMCO, Big O Tires, Grease Monkey, Jiffy Lube, Meineke, Midas, and Precision Tune Auto Care-are steering unsuspecting customers into loans charging up to 189 percent interest, according to a study by consumer advocacy groups including Consumer Reports.

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